AGE REQUIREMENT AND DRIVERS LICENSE:

 

A credit card in the main driver´s name is required for the reservation and to pay the total reservation at time of reservation.

A full driver license must have been held for at least 12 months and must be presented at the start of the rental. Renter must be 20 years of age and 23 to rent a jeep.

 

CREDIT CARD IMPRINT:

 

All rentals are subject to the full rental agreement terms and conditions at the time of rental. A credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card imprint may be used to pay all extra charges including extra kilometers, extra insurance, parking fines, damages or any cost due to the rented car as a result of the renter use of the car.

 

RENTAL PERIOD:

 

The minimum rental period is one day - 24 hours for rentals picked up and returned to the same location. When the drop off is one hour or more after the pickup time, it is regarded as a full day.

 

PICK-UP & DROP-OFF SERVICE:

 

For customers in the Reykjavik area staying at hotels, guest-houses or other accommodation with reception we offer free transfer to and from the rental location:

For customers arriving at Keflavik airport we offer pick-up and delivery 24/7, at a normal additional charge, to the International Airport as well as anywhere else within the Keflavik area. Last shuttle is 30 minutes before closing​ the office (see office hours below)​.

PICK-UP & DROP-OFF LOCATION:

CONTACT RESERVATION OFFICE

  • ​weekdays: 08:00 - 18:00

  • weekends: 09:00 - 16:00

7 Days a week

Calls will be answered in English tel.: (+354) 554 6040

Taking the car outside of the country is forbidden

 

CAR TYPES:

 

We reserve the right to substitute vehicles when the reserved car type is not available.

 

FUEL TANK:

 

The rental car will be fully fueled when the customer receives the car. The car should be returned fully fueled, or a charge will be made for the missing liters.

 

TAX:

 

Local value added tax (VAT) is 25,5%

 

CHILD SEATS:

 

In Iceland it is mandatory for young children to travel in safety seats while in a vehicle. Child seats are available if pre-ordered. These child seats are generally suitable for children aged from 6 months to +6 years of age.

 

CANCELLATION AND RESERVATION POLICY:

In order to be able to guarantee your reservation, you need to make a credit card payment of 15% of the total amount. When picking up the vehicle you will have to pay the rest of the amount due and present a valid credit card. 85% of the price of the reservation will be paid at the destination, Iceland having an own currency it will be charged in Icelandic crowns (isk). The change of the value of EUR may affect the amount charged when picking up the vehicle as well as possible charges may apply from the issuing bank from the credit card for payments in a foreign currency. For any questions, consult with your agent.

Cancellations 19 days before booked pickup time and no charge.

If cancelled is 18-11 days before booked pickup time and pay 40%

If cancelled is 10 days before or a no-show at the booked pick up time you pay 80% off the rental.

If the rental vehicle is returned early there are no refunds for days unused.

Modification of reservation: in case of a change and/or modification requested by the client, 30 € of service fee will apply.

Arctic Yeti reserves the right to accept or reject a booking request within 2 business days after the purchase. It may be for any reason including the following but not limited to them: non availability of a reservation, an error of the price or description or image of the service, or any errors in the purchase. In case of a cancellation by Arctic Yeti, the total amount received will be refunded to the same card that was used when making the purchase within approximately 7 business days.

INSURANCE:

 

Third part liability is equivalent to the amount stipulated by Icelandic law at each time. This also applies to the amount of individual driver liability.

Third party coverage and personal accident insurance is automatically included in your rental.

 

COLLISION DAMAGE WAIVER (CDW)(SCDW):

 

CDW insurance is included in the price, the driver liability in excess of ISK 200,000,- for 2wd and 350,000,- for 4wd. If renter has already purchased CDW insurance he is able to purchase SCDW insurance and by doing so lower the self risk of CDW down to ISK. 35.000,- on 2wd and Isk. 65.000,- for 4wd.

The renter is therefore always responsible for the following damages, which are not covered by CDW or SCDW insurance: e.g. negligence, driving while intoxicated, damage to tires, headlights, wind-screen and the underside of the car, damage caused by loose rocks which get thrown at the car on gravel roads, damages to the engine of the car caused by water getting into the motor. (Please see full details listed on the backside of rental agreement).

 

GRAVEL PROTECTION (GP):

 

This protection includes damage to windscreen, headlights and the car when gravel or rocks get thrown on the vehicle by another car.

 

THEFT PROTECTION (TP):

 

TP insurance is included in the price. TP covers theft of rental vehicle.

 

SAND AND ASH DAMAGE WAIVER (SADW):

 

Due to the recent volcanic eruptions in Iceland the risk of damage to the paint and windows of our cars has increased. No insurance has been covering such damage and insurance companies refuse to cover them. Even though all safety rules are followed damage can happen when for example wind starts blowing more than was forecasted thus moving the sand/ash and damaging the car.

These new circumstances have shown us the need to protect our customers from high damage costs due to sand/ash storms that might occur.

For our customers protection we have decided to offer an insurance which covers this kind of damage. This new insurance SADW, or Sand & Ash Damage Waiver, covers our customers against damage due to ash/sandstorm damaging the paint of the car, windows, lights and plastic.

SADW can be bought separately and is in no relation with other insurances.

Please contact our reservation center for more information.

 

EMERGENCY ASSISTANCE:

 

Call 112.

Break down service 24 hours call +354 554 6040

 

EQUIPMENT AVAILABLE ON REQUEST:

 

  • Automatic transmission available for groups T-R-S-O-K-N-M-H-I-Y-X

  • Roof box for cars in group D-E-G-N-M-H-I

  • Fuel can & Rope

  • Extra driver

  • Baby seat

  • Booster

  • Trailer

  • GPS Navigation system

 

Roadmap of Iceland and Reykjavik are free at rental location.

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www.icelandbycar.com is part of: Arctic Yeti EHF

Postholf 121 - 101, Reykjavik, Iceland.

Phone: ​​+354 773 70 31 / mailinfo@icelandbycar.com

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